Barcelona Card

1. You will receive your voucher immediately by email
2. Open the email and print the voucher
3. Take it with you and present it at the "Exchange Points" listed here to get the products you purchased:

• Oficina de Información de Turisme de Barcelon. Airport Barcelona

El Prat de Llobregat. 
Mon-Sun: 8.30-20.30 Closed:1/1 and 25/12.

• Oficina de Información de Turisme de Barcelon. Sants Station

Pl. dels Països Catalans.
Mon-Fri: 8.00-20.00. Sat, Sun and Public Holidays: 8.00-14.00. Closed: 1/1 - 25/12.

• Oficina de Información de Turisme de Barcelon. Plaza de Catalunya

Plaça de Catalunya, 17, sótano.
Mon-Sun: 8.30-20.30. Closed: 1/1 - 25/12.

The Barcelona Card is automatically activated the first time it is used. You just have to remember, before using it, to write the date on the front when you start using it.

Simply show it to obtain free and, where applicable, priority admission or to obtain the discounts and benefits reserved for you. See the guide enclosed with your Card for full details on how to use it.

Once activated it will be valid for the number of consecutive hours you have purchased. For example: if you purchased a 72-hour card, and you use it for the first time on a Wednesday at 12 noon, the card will expire at 11.59 a.m. on Saturday.

Refunds must be authorised by the local supplier.
For refund requests please contact orders@mycitycards.com stating

1. Name of main passenger
2. Date of sale
3. Order reference number