Once the voucher has been exchanged by Big Bus personnel the ticket is ready for use.
Board the bus directly at any stop, and show your pass to the driver. Remember that you can get on and off as many times as you like at all stops along the route.
The ticket is valid only for the day, or consecutive days, selected as the "date." From the beginning to the end of the service.
Any refunds must be authorised by the local supplier.
For refund requests please contact orders@mycitycards.com stating:
Go City Miami Pass All inclusive